Frequently Asked Questions

If your question isn't answered below, please just get in touch, we're happy to help!

We hire out fabulous 4 berth VW T6 California Oceans (auto and manual gearbox versions) which come fully equipped for all your camping needs.

A comprehensive list will be provided with your quote. Highlights include a fridge, sink, wardrobe, kitchen utensils, cups, bowls, glasses plates, kitchen utensils, pots and pans, a butane bottle for the internal gas stove, an electric hook-up cable, a Cadac BBQ with a gas bottle and of course a SatNav.

Yes, depending upon the time of year, the minimum hire period is 3 nights. We can flexible and have had hires for 5, 7, 10, 14 and even 23 days. 

£150 secures the hire. If you are booking within 6 weeks of the departure date then payment is required in full to secure the booking.

£750 is payable in advance to cover items such as insurance excess, parking, speeding or congestion fines/charges or any damage to the camper van. The security deposit will be refunded within 7 days of the return of the camper van provided the camper van and its contents return in the same condition as they were hired out. 

Yes, the insurance allows you to travel into most European countries. You will need to take the hire contract and copy of our insurance. We provide the necessary Eurokit. 

Yes, the camper vans are covered by VW Assist.

Yes, many of our customers leave a vehicle. We have ample off-road parking. All that our insurance company insists upon is that the vehicle is left at your insurance risk.

As a guide we allow 100 miles a day. Most people going away for 7 days (700 miles) or 14 days (1400 miles) have ample allowance. Longer trips can be individually priced and weekend breaks can be easily catered for once we know your destination. Please do not be put off by this, the allowance is in place to deter really excessive mileage.

Yes, well behaved dogs are welcome for a small fee. The campers are quite compact so you may want to consider the space versus the breed of dog, especially if you are in a party of 3 or 4. We do hire drive-away awnings which offer ‘extra’ useful space. 

Yes, you can purchase a gift voucher. We have had people buy weekends for friends and family and one person bought their parents a week away as an anniversary present. We are very flexible and guide you through some options. 

Yes, the insurance included is comprehensive (subject to a £500 excess charge). Please note that personal effects and cancellation of your trip (for whatever reason) are not covered by the insurance policy we have so you are strongly advised to take out your own policy. You can also find competitively priced online products that will insure you against the policy excess.

All named drivers must be between the ages of 25 and 75, in good health with a full UK drivers licence held for more than 2 years.  Other restrictions may apply.

£150 deposit secures the booking and the full payment must be made no later than 6 weeks prior to departure. If a booking occurs within that period payment is due in full to secure the booking. Payments are non-refundable.

We have teamed up with the Camping and Caravanning Club and our camper vans are members in the Privilege Scheme which allows our customers to get access to booking sites and up to 30% discount off the advertised prices.

We hire bike racks which are capable of taking up to 4 bikes.

Yes, we hire out the Vango Kela IV driveaway awnings which offer fantastic, flexible extra accommodation. See link: https://www.youtube.com/embed/X2Ma7I1d5MQ?rel=0

We have selectively hired our vans to customers attending music festivals and major sporting events. Please share your plans and we can let you know if it fits our criteria. 

Yes, the back-bench seat has ISOFix points for two child seats.

Absolutely not, we do not allow smoking or vaping to take place in the camper vans or awnings under any circumstances (see our detailed terms and conditions). 

We are following industry and government guidance and taking every precaution to ensure that the camper vans are thoroughly cleaned & sanitised.  We have also changed our handover and collection procedure to minimise contact. An explanation of the protocols will be offered prior to you commencing the hire.

Don't just take our word for it

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IF YOU HAVE THE CRAVING FOR TRAVEL AND ADVENTURE AND YOU NOW WANT TO KNOW MORE, VIEW OUR PRICE GUIDES AND GET IN TOUCH.

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